A pipette for every application in every lab

· Customer Testimonial

A pipette for every application in every lab

Contract research organization (CRO) Radix BioSolutions has been a long-term customer of INTEGRA, growing its collection of pipetting products as services have expanded. The company started out conducting immunoassays, developing custom assays, manufacturing reagents and performing other scientific services to fit the needs of the pharmaceutical and animal health industries, before expanding into sample testing services and taking on more of a CRO role, primarily on the animal health side.

Kerry continued: “It all started when we needed to replace our old set of pipettes. We've used equipment from various suppliers over the years, but I really didn’t like any of the traditional pipettes on the market. INTEGRA’s EVOLVE manual pipettes really intrigued me, so we started to use a couple of the single channels, and I instantly fell in love with them! Not only are they ergonomic, but you can change volumes quickly and easily. From there, we added the VOYAGER adjustable tip spacing pipettes to our collection as our pipetting workload increased. They are the only pipette with automated spacing on the market, and this makes them perfect for transferring samples between labware with different spacing, especially from tube racks to 96 and 384 well plates.”

Addressing increasing throughput

Radix also added a VIAFLO 96/384 and an ASSIST PLUS to its inventory, to increase throughput and reduce errors as demand for its services grew. Kerry added: “We chose the ASSIST PLUS for a variety of reasons, but especially because it met our need for a cost-effective benchtop automated pipetting platform. The system is flexible and easy to program, while sitting on a small footprint. We use both the VIAFLO 96/384 and the ASSIST PLUS in all stages of our service protocols, from sample prep and assay set-up to reagent addition.”

“A majority of our samples arrive in 96-well formats, so we normally use the VIAFLO 96/384 to perform simultaneous sample aliquoting and dilutions for entire plates. We then have the ASSIST PLUS running plate preparation for assays, including using the VOYAGER’s adjustable tip spacing to reformat samples to automation-friendly layouts where necessary. This means that we can easily transfer our samples from the VIAFLO 96/384 to the ASSIST PLUS, and use it to dispense the samples, reagents and even beads for luminescence-based assays. It saves us a lot of time, and we have seen our day-to-day assay consistency improve since using the automation systems; our inter-assay CVs have dropped to below 10 % now, while the chance of missing wells is eliminated.”

“The range of options for these systems allows us to perform multiple things at the same time, and we use them in parallel – performing different parts of an assay to speed up our workflow and improve the overall process. This simply wouldn’t be possible with one larger pipetting system that would only be able to perform one task at a time, while also taking up a far larger footprint and costing considerably more.”

“We have a great relationship with the INTEGRA team, and they are always there to answer any questions. We’re able to openly discuss our needs, and they are very open to taking suggestions for their product development pipeline. Overall, the systems have been brilliant in all aspects of our work, streamlining our workflows and, looking forward, we are now planning to acquire another VIAFLO 96/384 and ASSIST PLUS.”

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