Preventative Maintenance Program for MINI 96
Preventative Maintenance Program for MINI 96
Choose the right service
INTEGRA strongly recommends annual preventative maintenance & calibration of the MINI 96 pipette.
The maintenance by qualified INTEGRA technicians ensures:
- Optimal pipetting accuracy and precision
- Confidence for on demand use of the system
- Long device life time
Choose between three on-site service options to suit your laboratory and workflow needs.
BASIC LIGHT Preventative Maintenance
The BASIC LIGHT program includes an annual equipment check, leak test and pass/fail validation, ensuring your instrument’s basic functionality. It does not provide detailed performance data, unlike our higher-tier programs. This budget friendly option keeps your equipment in working condition, without the comprehensive services of our BASIC and PLATINUM programs.
BASIC Preventative Maintenance & Calibration
The BASIC program comprises annual maintenance and calibration of the instrument in your laboratory. The advantage is that calibration takes place under the actual prevailing conditions and there is no downtime due to shipping.
PLATINUM Preventative Maintenance & Calibration
The PLATINUM program includes the same annual maintenance service as the BASIC program. Additionally, subscribers to the PLATINUM program benefit from a truly worry-free package that covers all repair costs during the year and guarantees you a working unit within 48 hours.
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Service contents
| Service contents | Basic light | Basic | Platinum |
|---|---|---|---|
Preventative maintenance of a device, incl. small wear parts Operational and safety functions test, mechanical and electrical parts check, inspection for wear | X | X | X |
| Leak test and function check with gravimetric readings with pass/fail results | X | X | X |
| Maintenance documentation and maintenance sticker for the device | X | X | X |
| Firmware update if available and requested | X | X | X |
| Priority scheduling for completion of service | X | X | |
| Validation and calibration of device | X | X | |
| Calibration certificate and calibration sticker for the device | X | X | |
| Instrument refurbishment included, if required | X | ||
| Material and labor time for repairs and replacement of worn parts included | X | ||
| Loan unit during repair*, if necessary | X | ||
| Availability of a functioning device within 48 hours through repair or loaner device | X | ||
| One year warranty from date of contract, including material and labor for repairs | X |
*Loaner instruments will be shipped to Canadian customers within 48 hours but a specific delivery time cannot be guaranteed.
Please note:
- Damaged pipetting heads always require a complete overhaul.
- The processing time for calibration and refurbishment is a maximum of five working days from the date of receipt